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Getting help on

If you have an issue using, we offer various methods of getting assistance.

Most Common Problems

The first thing you should check is our FAQ (frequently asked questions) page.  This is a compilation of all the most common problems our members experience.

A specific problem for a particular phone or file format

If your problem is specific to your situation, such as how do you synch ringtones to your AT&T iphone, or what file format you need to download for your new droid phone, the best place to get help with this is at our online support forums.  It is best to first search the forums to see if someone has asked or answered a related question.  If you can not find the answer by searching, feel free to start a new thread in the general help section.

Problems with our site. Bug or technical issue

If your problem is due to a technical glitch or you can not find the solution to your problem anywhere else, you may contact support

Log in troubles or never received activation code

If you are experiencing trouble receiving your activation code or having other problems logging into your account, please contact brinked user support at,and someone will assist you within 12 hours.

Alternativley, you can call us at

Phone: 888-657-6410 - Hours: Monday-Friday 9am - 4pm EST